Category

Customer Retention

Repeat buyers are the key to long-term success for most ecommerce businesses. Our library of customer retention articles includes tactics for subscription ideas, loyalty programs, A/B testing, enhanced customer service, soliciting feedback, and much more.

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Customer Retention

ChatGPT Prompts for Customer Support

AI chatbots for customer support are not new. ChatGPT can do better, addressing common support scenarios and specific use cases.

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Customer Retention

FTC Rules Would Impact Ecommerce Subscriptions

Josh Paulson
Customer Retention

Pet Chinchillas Save Family Business

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Customer Retention

Post-Covid Shoppers Are Omnichannel

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Customer Retention

How to Map a Customer Journey

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Customer Retention

Repurpose Core Products for Repeat Sales

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Customer Retention

How Private-label Goods Spur Online Retail

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Customer Retention

Vehicle Subscriptions Gaining Traction

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Customer Retention

Revenue Boosters in a Rough Economy

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Customer Retention

Digital Downloads Boost Sales and Loyalty

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Customer Retention

9 Ways to Grow Repeat Buyers

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Customer Retention

First Steps to Sustainable Ecommerce

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Customer Retention

Master Customer Retention in 2023

Charles Pyles
Customer Retention

Amid a Cash Crunch, OneBlade Retrenches

Customer Retention

PetPlate Exec on Selling ‘Human-grade’ Dog Food

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Customer Retention

How to Turn Holiday Returns into Sales

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Customer Retention

A New Voice for Ecommerce Customer Retention

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Customer Retention

8 Gift Guide Ideas for Frazzled Shoppers

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Customer Retention

A/B Testing Can Make or Break a Store

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Customer Retention

6 Steps to Identify Your Target Audience

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Customer Retention

To Drive Conversions, Spy on Competitors

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Customer Retention

6 Subscription Ideas to Stabilize Revenue

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Customer Retention

Ecommerce Profitability Revisited

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Customer Retention

Is Text Messaging the Next Commerce Channel?

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Customer Retention

Online Shopping Has Shifted to the Edge

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Customer Retention

Text Commerce Is Upfront Permission to Sell

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Customer Retention

Need Repeat Customers? Try Low-tech Selling

Dean Pohlman
Customer Retention

Subscriptions, Books Drive Man Flow Yoga

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